History

Terry and Eddie Malanda have been the proud owners of Mandell’s Pharmacy since 1989. Their staff proudly served the community with care and dedicated service.

In 1991 Terry and Eddie decided they wanted to start a family of their own and started trying expecting that Mother Nature would soon provide them with lots of children. They never imagined the emotional 5 year roller coaster ride that they were about to get on.

Terry was very reluctant to undergo IVF and underwent a series of intra-uterine inseminations (IUIs). Her physicians had strongly recommended IVF and finally, in 1995 Terry and Eddie went through an IVF cycle, unsuccessfully. They were devastated when, right before Christmas, they got negative results. Terry returned in February for a frozen Embryo transfer (FET) that worked! Their son was born in November of 1996 and their daughter followed 20 months later in July, 1998.

This experience changed the course of Mandell’s Pharmacy forever. Terry and Eddie decided to focus their energy on helping other couples undergoing this process and became a specialty pharmacy. Terry and Eddie realized they had firsthand knowledge on the crucial role that the pharmacy you select will play in your cycle. With firsthand knowledge of the stress this brings to a relationship and how difficult it is to have to treat something that should happen naturally, they have a unique perspective on how to service their clients.

Today, Terry and Eddie relish being a small part of helping to create miracles. They love occasionally running into previous clients now pushing strollers in the mall. “When they bring us their babies or send us a picture, it is THE greatest feeling. I never got over my infertility and I still get emotional when I meet one of “our” babies.”

Every pharmacist, technician and IVF coordinator has had extensive training not only on the clinical side but on the psychological and emotional aspect of infertility. That is why their satisfaction surveys consistently rate the highest scores. At Mandell’s Pharmacy service is tailored each patient and the staff looks forward to making more pharmacy history.


MEET TERRY & EDDIE

Terry and Eddie knew soon after meeting that they were meant for each other. They were married only six months after their first date.

In their first year of marriage they got two cats and bought Mandell’s Pharmacy. At the time, Ed was a firefighter and Terry ran the Pharmacy with Eddie’s help.

During Ed Malanda’s 25 years as a professional firefighter in Linden, New Jersey, He received several medals and awards including the New Jersey Valor Award and Firefighter of the year, retiring as a Captain.

When Ed retired from the fire department, he applied that same energy to promoting and managing Mandell’s Pharmacy.

Content in their lives and running a growing business, the one thing missing was children. When they had problems conceiving Terry and Eddie entered the world of infertility first as patients and then as healthcare providers helping othersnavigate through this very trying period.

In the United States, one in every six couples is affected by fertility issues. The personal, important life event of having a child is disrupted with the need for
The full spectrum of the emotions involved is nearly impossible to understand at the onset of seeking fertility treatment.

Ed and Terry Malanda’s unique perspective and enhanced ability to help customers through this difficult time is based on their own personal experience. After turning to experts for help, their son was born, and less than two years later, daughter followed.

Inspired to help other couples seeking fertility solutions, Ed and Terry offer a unique understanding of the emotional needs as well as their knowledge of the medications involved.

The professional staff at Mandell’s Pharmacy will work directly with you and your doctor throughout the entire fertility treatment process.

From communicating with doctors to interacting with insurance companies, there is no one better than Mandell’s Pharmacy to help you deal with the emotional roller coaster that is infertility.


TESTIMONIALS

The staff at Mandell’s Pharmacy is dedicated to facilitating the process as much as possible for our patients. We work closely with your doctor’s office in order to benefit you, the patient. Listen to what our patients and doctors offices have to say about us.

 

• To Mandell’s Pharmacy,

I wanted to thank you for all of your assistance in getting me my medication. Your staff went over and above in caring for the delivery of my package. The service you provide is not only rare, but genuine.

Thank you again,

C.C.


• Thank you for such great customer service and quick delivery!

R.B.


• Risha,

Thank you for all you have done for me. It’s really great to work with someone like you during this emotional time.

Enjoy and thanks,

D.B.


• Dear Risha,

Thank you so much for your help and kindness! What a pleasure it was dealing with you and Mandell’s Pharmacy.

Thanks again.
Sincerely,

C.S.


• To the Caring Staff of Mandell’s Pharmacy,

I just wanted to write and thank you for the exceptional, caring service your pharmacy has provided. I recently had to use another pharmacy because I needed my medicine immediately. The pharmacist was not very helpful and extremely rude. Dealing with that pharmacy has made me appreciate Mandell’s and its staff even more.
Every employee that I have dealt with at Mandell’s has been very professional, caring and efficient. Doctors and insurance companies can be a hassle to deal with; it’s nice to know that dealing with a pharmacy doesn’t have to be. I wanted to thank you for making a stressful time in my life more bearable.

Thank you for everything,

J.V.


• My feeling is that Mandell's holds itself and it's employees to the highest level of standards and it shows. Infertility is a stressful experience and my experience with Mandell's has always been pleasant and professional.  Thanks!!

Danielle W.


• Thank you for being so caring-----fertility is so difficult and the staff at Mandell's is always understanding and pleasant.     

Jane W.


• Everyone was exceptionally nice via phone and meds arrived promptly.  Thank You!

Kimberly M.

 

• My insurance company forced my doctor to send the order to a mail order pharmacy that they own.  After all that, I was told I had no coverage and the price for my order would be over $5000.00.  When I called Mandell's I was quoted a price of $2732.00 for the same amount of drugs!  Of course I went with you and the real added bonus is that the service was amazing.  You provide a wonderful service. Keep it up.

Julie A.


• Mandell’s, what can I say! It has been an honor and a privilege working with the wonderful, courteous, reliable and professional team over at Mandell’s. They are a great resource to patients. Much appreciation for all that you do, from my heart to yours.

Marci Bookal, RN, Clinical Nurse Manager - Sher Institute

 

• As nurses at a busy fertility practice, a professional and reliable pharmacy is absolutely essential. Mandell’s Pharmacy takes a huge weight off our shoulders by handling both insurance details and all patient questions about their prescriptions. Their friendly and knowledgeable staff is a pleasure for both us and our patients to work with.

Stephanie Rosko, LPN
Center for Advanced Reproductive Medicine & Fertility

 

• I have a long professional relationship with Mandell’s Pharmacy. They give attention to the individual needs of patients with compassion and concern for detail. Communication with the staff is excellent and they are invaluable in assisting with insurance and financial issues. They are quick to contact the practice with any issues regarding an order. They have come to the rescue with critical, immediate need for medication, delivering to the office or patient’s home. On many occasions, on the busiest days, I have been grateful to have a pharmacy to deal with medication issues that could seriously affect the outcome of a patient’s cycle. Also, Spanish speaking staff is available.

Susan Lambdin, RN, BSN
IVF New Jersey


• Dear Terri,

My staff and I continue to enjoy a great working relationship with Mandell’s Pharmacy. Whenever we place an order, they have always been pleasant, efficient, and extremely accommodating to our patients. We never hesitate to offer Mandell’s services to our infertility patients.

Debra Moynihan, RNC, APN-C
IVF New Jersey



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